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Showing posts from January, 2021

Stick to 5 best practices for SAAS customer support

Improving customer support in your SAAS business can not only increase the customer lifetime value but will enhance the overall service experience among the customers. One can understand it like that if a customer’s value increases over time, your SAAS business is going to profit in return from that. So, to shoot up the numerals of your business profit percentage, you need to pay utmost attention with your round the clock customer service as it is indirectly going to benefit you only.   But the question arises, what points need your utmost attention in this niche. So, to cater to you with some highly effective strategies on how you can offer a seamless experience to your customers through your  prospecting tools for sale , go through the proven steps for your business.   v   Easy to Locate    A customer visiting your online platform should not hustle for searching customer support expert. There should be a smooth process of connecting to the professionals at your place who

Strategic Email Marketing with SAAS for acquiring customers

  Email Marketing has been an effective marketing strategy used by businesses nowadays to get into the inbox of their potential customers. Even if this marketing tactic is famous around the market among business, yet many companies fail to generate leads through the same. Let’s check out the main reasons where the businesses lack that deprives them of their goals of generating leads through  email marketing services . As you set up your business, the next step that you move to is to find your target customers. The customers won’t come to know about your business on their own as there would be several other competitors in the field who would have already approached them.   You should start by making a “product persona” with its use and benefits listed for every type of customer you may face. As it gets ready, you can move to the bigger question.   What’s the way to get a list of all the customers that are looking for services from a business like you ?   §   Many companies